...and what to do if they don't!
This week I've created an infographic to describe a unique process I created to help with the difficult task of assessing how good your website is through the eyes of your customers.
Frequent readers will know that I'm obsessed by what customers want, need and think and websites are no different. To work, they need to speak to your customers, not to you!
To see the infographic and get the two free downloads that come with it (yes two! free!) click on the link: